Dear Carl,

I wanted to say a massive thank you to you and your lovely team of lads.
We recently moved in to the High Street, Clovelly. The Rayburn at the house had to be removed for repair and the wood burner needed some minor repairs too.
Your team, led by Gary, carried out the removal and re installation of our Rayburn with so much care and respect for our home. Although it has seen better days (as have I!) it was such a delight to see that you and the people in your workshop have done absolutely everything possible to make the Rayburn look it’s absolute best.
The wood burner has had equal care and attention. The repair carried out a fortnight ago and then a follow up today have been so appreciated. I was called today by Diana from the Clovelly Estate office to say Gary had turned up to repair our woodburner. We weren’t home but I was lucky enough to over hear the conversation between Diana and Gary whilst I was on the phone. Gary was really keen to make sure that our wood burner was up and running properly before your company shuts down over the festive period. Luckily, we don’t lock our front door and the fellas were willing to let themselves in and finish off the Rayburn and wood burner works, service totally above and beyond.
My husband Mark and I are very grateful and would like to offer our sincere thanks. We wish you all a very Merry Christmas and a very happy new year.
With very best wishes
Kim